Door Pros are proudly Diamond Certified. Diamond Certification is Northern California’s premiere title for customer satisfaction, certifying only the best companies with greater than 90% customer satisfaction rankings. Diamond is so confident in their certified companies that they provide a Diamond Certified Performance Money Back Guarantee. For more information about Diamond Certification, visit www.diamondcertified.org.
Since February 2011, The Door Pros have been accredited by the Better Business Bureau. We’re proud of our A- rating with the BBB, and we’re sure that in the future, our ratings will only improve.
Our goal is to provide unmatched customer service for all your garage door maintenance and repair needs. We’re a family owned and operated organization with pride in the personal touch. We have received numerous awards for customer service and client satisfaction. Below are just a few examples of our client’s feedback.
Diamond Certified is a highly regarded status in the service industry and they declare that Door Pros HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status. Here is some of the client feedback used in making their determination.
L.P.P – “Josh is extremely professional. He knows exactly what he is talking about, and he is very prompt. He knows exactly what he is talking about and will take time to explain things. They are really one of the best contractors that I have ever worked with.”
Aaron L. – “They are professional and reliable. I’m happy with their price range. I was properly guided through the whole thing from getting the quote through the completion of the job.”
Bo D. – “Their prices are fair. Their installers are professional, thorough, and informative. They were honest as far as their pricing, and how they dealt with me.”
Brad B. – “They fixed the problem quickly, and they did a great job. I liked that they didn’t make the problem complicated, and just did their job.”
Angie’s List Client Feedback
Donna D. – “We had an exterior digital garage door opener installed. It was quickly and professionally done. Works great & the price was excellent. Would definitely use this vendor again.”
Andy S. – “Door Pros installed a new Lift Master garage door opener and did a great job. Technician showed up on time on the day I had them scheduled and was in and out withing 90 minutes. I will use this company again as the needs arise and would recommend them for installation and service for your garage door needs.”
Donnabel G. – “On 12/20, I was too pre-occupied with all the holiday to-do’s that I wasn’t paying attention and drove too quickly into my garage. The garage door got caught on my SUV roof rack and got pulled off track. I ended up having to park outside and load all the Christmas presents in the rain! On 12/26, I contacted Doors Pro and they sent someone the very same day for an estimate. He arrived on time and proceeded to repair the damaged garage door. Within an hour, the garage door was fixed!”
Carmen P. – “Originally, the service was just to replace a broken spring on my electric garage door. I ended up also needing a new motor. This wasn’t discovered until the repair person was at my home. Luckily, he was prepared with a motor in his truck that I was able to purchase. Josh was prompt and professional. He did extra work at no additional cost, such as lubricate wheels, etc. He was communicative, he explained what he was doing and shared maintenance information. He was also very quick.”
Yelp Client Reviews
Mike T. – “Excellent same day service (on a Holiday!). Josh had the door fixed in less than 30 mins. It was the big spring above the door that needed to be replaced. Professional, reasonably prices, and didn’t try to sell me a bunch of stuff I didn’t need.”
Robert D. – “We have been having constant problems with our Garage Door and it finally went out. Called Door Pros late on Saturday got a call back within ten minutes and Todd was at our door first thing Monday morning. Todd diagnosed the problem quickly, picked up the parts and fixed it in about 20 minutes. Afterwards he took the time to show me old parts and why they were no longer working and needed to be replaced. He also lubed and serviced the opener and it sounds better than it has since we moved in. Wish all or home repair needs went this smooth and easy.”
Lisa – “Previously I had called another company and they gave me a much higher price then when my husband called. Door Pros quoted the same price to both of us. So we used them to repair our garage. I have used Door Pros two times now for different problems. Todd was sent out both times and was fast, and on time. He did a great job and was very friendly.”